Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect: email address, name (optional), and authentication credentials through our identity provider. This enables account access and recovery.

Profile Data

Information you voluntarily provide including: bio, skills, interests, goals, professional background, Rhiz Page content, Intelligence Briefing inputs, relationship context, voice or text intake responses, and other workspace details you choose to share.

Relationship Data

Connections you create with other members, including relationship type, context, interaction history, introductions, asks, referrals, and outcomes. This data is used for relationship intelligence and coordination recommendations.

Activity Data

Workspace activity, captures, agent interactions, checkout and billing metadata, referrals, Direction Signals, Daily Moves, and outcome updates. This data helps Rhiz operate the Service and improve member guidance.

2. How We Use Your Information

• Account and Access: Creating your account, maintaining access, and supporting paid membership
• Relationship Intelligence: Generating your Intelligence Briefing, Direction Signals, recommendations, and next moves
• Coordination: Helping you identify relevant people, asks, opportunities, and follow-up actions
• AI Assistance: Powering agent suggestions and recommendations
• Payments and Membership: Processing checkout, renewals, refunds, entitlement checks, and support requests
• Communication: Sending essential service notifications

3. Data Sharing

We do not sell your personal data. Period. We share data only in these circumstances:

• With Your Consent: When you explicitly choose to share with other members, partners, or people you invite
• Service Providers: Trusted providers who help operate the Service, including hosting, authentication, payments, email, analytics, AI processing, monitoring, and security
• Legal Requirements: When required by law or to protect rights and safety
• Service Operations: Aggregated or de-identified data for product health, reliability, and abuse prevention

4. Data Storage and Security

We use reasonable technical and organizational measures designed to protect personal data. No online service can guarantee absolute security. Our safeguards may include:

• Encrypted connections for data in transit
• Encryption or managed security controls for stored data
• Access controls for internal systems
• Audit logging and monitoring

5. Your Rights

You have the right to:

• Access: Request a copy of all data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

To exercise these rights, contact privacy@rhiz.network

6. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use advertising trackers or sell data to third-party advertisers. Analytics are privacy-preserving and do not track individuals across sites.

7. AI and Automated Processing

Our AI agents process your data to provide coordination suggestions, relationship insights, and personalized recommendations. You can adjust agent preferences or disable AI suggestions in your settings. AI does not make decisions about your rights or access without human review. Trusted AI service providers may process your inputs and generated outputs to provide the Service; we do not permit those providers to train their general models on your personal data unless we say so and obtain consent where required.

8. Data Retention

We retain personal data for as long as needed to provide the Service, maintain your account, comply with legal obligations, resolve disputes, process payments and refunds, prevent fraud, and maintain security. Upon account deletion, personal data is removed or de-identified within a reasonable period unless retention is required or permitted for those purposes.

9. International Transfers

Data may be processed in countries other than your residence. We ensure appropriate safeguards through Standard Contractual Clauses and equivalent mechanisms for international data transfers.

10. Children's Privacy

Rhiz is not intended for users under 18. We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email and in-app notification at least 14 days before taking effect.

12. Contact Us

For privacy inquiries or to exercise your rights: